Privacy policy

Privacy Policy

At IBA Homes, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order with us.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Delivery address
  • City and postal information
  • Order and purchase details
  • Information you provide when contacting customer support

2. How We Use Your Information

We use your information to:

  • Process and confirm your orders
  • Arrange delivery of your purchases
  • Contact you regarding your order
  • Provide customer support
  • Process returns, replacements, or refunds
  • Improve our products, services, and shopping experience
  • Prevent fraud or misuse of our website

3. Payment Information

We may use third-party payment providers to process payments. We do not intentionally store complete payment card details on our own systems.

Payment information may be processed by the relevant payment provider according to its own privacy policy and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers when required to complete your order, such as:

  • Courier and delivery companies
  • Payment service providers
  • Website and technology service providers

We only share information that is reasonably necessary to provide the requested service.

We do not sell or rent your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our store, and provide a better shopping experience.

You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Information

You may contact us if you would like to ask about the personal information we hold about you or request correction of inaccurate information, subject to applicable laws and legitimate business requirements.

8. Third-Party Services

Our website may contain links or integrations with third-party services. These services have their own privacy policies, and IBA Homes is not responsible for the privacy practices of external websites or services.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or applicable requirements.

Any updated version will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact IBA Homes through the contact information provided on our website.

IBA Homes — Smart Living.